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Are you under utilizing your EMR?
Sure, things are going smoothly. You did your EMR implementation, went through the learning curve and now everyone in your office has settled into a routine. Most things work well, and some things on the EMR you wish you knew how to do, but who's got the time to learn it? After all, why not leave well enough alone?
A surprisingly high percentage of EMR users are found to be under utilizing their EMR. By itself, it does not sound bad. But when you take into consideration the cost in terms of time loss, efficiency loss etc, it adds up to a nice chunk. Software packages evolve over time. Generally, new and improved features are introduced to make your life easier. It is to your benefit to take advantage of these. If you don't, you are only shortchanging yourself.
So this is where retraining comes in. Call up your vendor and ask them to do another "demo." Usually the sales folks will make sure that the best features are highlighted in their demo, so this will give you a great overview of the current functionality of the software. Once you do this, then you can talk about retraining. Most companies should do this for free or a minimal charge, but even if there is a charge involved, it is probably well worth it. In fact, including some training time each year may be a feature you could ask for in the software contract.
So stop for a minute and take a look at your EMR again. The short time you spend retraining could end up saving you a significant amount of time.
Naveen V.
www.emr-electronicmedicalrecords.com
DoctorsPartner EMR and PM